If Outlook won’t open, for instance, you may need to consider reinstalling your Office installation.ĭecided to switch to another email provider? You can close your Outlook account or delete it entirely. If you’re using a corporate account, you can also troubleshoot the issue with your system administrators to ensure your Outlook inbox is enabled for your account.Ī “something went wrong” error could point to broader Outlook issues. ![]() With these steps, you’ll have a solid chance of fixing the “something went wrong” error in Microsoft Outlook. Remember that these steps focus on repair and reinstallation, but additional solutions may exist if the issue persists. Microsoft 365 users can download the installation tool from the Office portal website.Īfter you complete the steps, launch Outlook to see if the error is resolved. After restarting, reinstall Microsoft Office.Once the process is complete, restart your PC.Follow any additional on-screen prompts to complete the uninstallation process. Launch the tool and select the version of Office you want to uninstall.This tool will completely remove Office applications (including Outlook) from your PC. Download the SetupProd_OffScrub.exe tool to your PC.If repairing didn’t solve the issue, consider uninstalling and reinstalling Office, which includes Outlook. If this update is faulty and causes problems with Outlook’s functionality, you might experience the error. If you’re using a corporate account, you should also check that your account has an enabled mailbox with access to Outlook.įinally, a recent update could be another cause of the “something went wrong” error in Outlook. For example, your account may have encountered issues during its setup, or your connection to Microsoft’s server might be unstable. If the autodiscover process is at fault, it’s because Outlook receives an unexpected result from a third-party web server while performing the root domain lookup when it first loads your profile.Īnother reason for this error could be related to your Outlook account itself. If you don't see an Update Options button, see Install Office updates to install the latest updates. Or, if updates are already enabled, but you're not running the latest build of Outlook, select Update Now. ![]() If you see an Update Options button, select Enable Updates. This process is responsible for automatically configuring your Outlook profile based on your email address, settings, and data, such as shared address books on a corporate server. On the File tab, select Office Account or Account. One of the main causes of the “something went wrong” error in Microsoft Outlook is an issue with the autodiscover process. What Causes the ‘Something Went Wrong’ Error in Microsoft Outlook
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